Hybrid Workforces

Driving value through humans, processes & technology

Our idea

How many tedious, time-consuming tasks do
your employees do each and every, single day?

Time is your most precious commodity. Shouldn’t your human workforce be using their costly time for tasks that are critical to the business and value-adding?

The ingredients

Workforces + Processes + Technology + Data

This is the equation for productive and profitable business success. Our solution brings the critical elements in your business together, so that they can work seamlessly towards the same end goals.

  • Reduce Waste
  • Increase Efficiency
  • Drive Value
  • Employees Spend 10% to 25% of their time on repetitive computer tasks
  • IT Departments spend 30%  of their time on basic ‘low–level’ tasks
  • 50% of companies spend between $5 – $25 on manual invoice processing
  • 50% of automation opportunities are being missed
  • 13% of employees find ‘busywork’ to be a primary time waster
  • A typical rules-based process can be 70% to 80% automated
  • Reduce labour intensive repetitive tasks by 80% 
  • 98% of IT Leaders say Automating Business Processes is vital to driving business benefits
  • 50% improvement in customer satisfaction
  • Reduce processing time by 40%
  • Reduced wage costs estimated up to 25% to 60%
  • More than 10% cut in operating costs
  • Quick ROI in 3 to 12 Months
  • Improved compliance – 92%
  • Improved quality / accuracy – 90%
  • Improved productivity – 86%

That's the magic of Hybrid Workforces

Humans

Unlock the full potential of your workforce

zozBots

Work with your human capital to get the most from your processes, technology and data

Data

Leverage your assets and make process data visible to unlock efficiencies across your organization

Technology

Underlies the zozBots, which can be trained to work with your existing technology infrastructure while giving you access to a whole new world of tech

Processes

Great businesses understand that processes create and deliver value to customers, save on the bottom line, and streamline productivity

Why choose Hybrid Workforces

How much money are you leaving on the table within your business?

Most of the routine tasks that your employees do, day in and day out, are important tasks. They need to be done.  The challenge is that it’s becoming increasingly clear that higher workloads carry with them an increased risk of error.

On top of that, the repetitive nature of the work just leads to low staff morale, high staff turnover, compromised processes and frustrated customers.

How effective is your workforce?

At Hybrid Workforces, we use Robotic process automation (RPA) to create an environment where humans and robots, which are embedded in your technology and processes, work together for smoother, more efficient and cost effective work flows.

If you’re relying on your employees to do everything in your organization, you might be wasting valuable time and effort, as well as limiting the productivity and efficiency potential within your business.

You create a more productive and engaged workforce by stripping away tasks that can be automated. Effective workforces focus on high-value work that contributes to the business’s success. 

Rules-based processes are automated and people streamline the workflow, creating value in a hybrid environment that blends technology, processes, data and people in the most efficient way possible.

Industries we work with

Powerful Processes

Build a process that works the way it’s designed to work. 

These three states are seldomly (if ever) aligned.  Our approach to blending proven, scalable solutions using RPA and other technologies closes the gap to provide superior flexibility and entrench your competitive advantage.

The Challenges

  • The wide gap between the way a system should be designed, the way it is designed, and the way it actually works

  • Different departments and teams focus on optimizing their own piece of the puzzle, resulting in silos that slow the whole process down across the organization

  • Systems and processes that rely on manual
    inputs from humans has errors in it

  • Most organizations spend more time double checking and verifying their data than using it

  • A resistance to change because of aging technology and the costs involved in upgrading

Our Solution

  • When you automate a process, it is designed specifically for your business, and the zozBots are taught to keep improving the process based on data

  • The process is built from the ground up, across each team and department, ensuring everyone is working in the same way and removing inefficient silos

  • Removing manual human processes ensures an error-free process and frees your people up to focus on high-value tasks

  • You can trust your data and use it to build better products, service and deliver higher value to customers

The Challenges

  • The wide gap between the way a system should be designed, the way it is designed, and the way it actually works

     

  • Different departments and teams focus on optimizing their own piece of the puzzle, resulting in silos that slow the whole process down across the organization

     

  • Systems and processes that rely on manual
    inputs from humans has errors in it

     

  • Most organizations spend more time double checking and verifying their data than using it

  • A resistance to change because of aging technology and the costs involved in upgrading

Our Solution

  • When you automate a process, it is designed specifically for your business, and the zozBots are taught to keep improving the process based on data

  • The process is built from the ground up, across each team and department, ensuring everyone is working in the same way and removing inefficient silos

  • Removing manual human processes ensures an error-free process and frees your people up to focus on high-value tasks

  • You can trust your data and use it to build better products, service and deliver higher value to customers

From Zero to Hero
without changing your IT infrastructure

0

Acknowledge Operational Inefficiencies

1

Process Aware

2

Intraprocess Automation and Control

3

Interprocess Automation and Control

4

Enterprise Valuation Control

5

Agile Business Structure

Core Team

Pathik Trivedi

Co-Founder

Llewelyn Bricknell

Co-Founder - South Africa

Nersen Naiker

Digital and Data leader - South Africa

Ntlhatje Mepta

Principal Consultant - South Africa

Puja Trivedi

Automation Program Manager

Sapna Dubey

Solutions Architect

Abhishek Pankaj

Automation Architect &
CoE Delivery Lead

Chandrashekhar Vadde

Automation Architect
& Delivery Lead

Chetan Verma

Sr. RPA Developer &
Automation Test Lead

Swapnil Roy

RPA Developer

Pawan Rajpurohit

RPA, Machine Learning,
Artificial Intelligence Developer

Binal Patel

Junior Software Developer
(Product Development)

Preeti Pandit​

Junior Software Developer (Product Development)

Sizwe Lethuli

Sales Support Representative - South Africa

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